Cancellation and Refunds:

• Tickets once booked cannot be cancelled, exchanged, or refunded unless the park is closed due to unforeseen circumstances.
• In case of park closure, visitors will be notified, and they can choose between rescheduling their visit or receiving a refund.

Ticket Redemption:

• After booking online, visitors will receive an e-ticket via email.
• Visitors must present a printed copy of the e-ticket or show the e-ticket on their mobile device at the park entrance for verification.
• Failure to produce a valid e-ticket may result in denial of entry.